At First National Bank, the basis of
each customer relationship is trust. You have chosen to do
business with us, and we will honor your relationship with great
care, beginning with the information you have chosen to share with
us. We believe that your privacy should not be compromised. At the
same time, we want to offer you the array of financial products
and services you need to accomplish your financial goals. We
believe we can do both through the Privacy Policy outlined below.
We Do Not Sell Personal Information to Anyone
We
recognize and respect the privacy expectations of our customers
and former customers. We do not disclose nonpublic personal
information about you to nonaffiliated third parties, other than
as described below.
Collection of Customer Information
We collect, retain and
use information about you only where we reasonably believe that it
will help administer our business or provide products, services
and other opportunities to you. WE collect and retain information
about you only for specific business purposes---and we tell you
why we are collecting and retaining it upon your request. We use
information to protect and administer your records, accounts and
funds; to comply with certain laws and regulations; to help us
design or improve our products and services; and to understand
your financial needs so that we can provide you with quality
products and superior service. The types of information we collect
may include: information you provide on applications or forms;
information received from third parties such as credit bureaus or
similar reporting agencies; and information from your relationship
with First National Bank.
Accuracy of Information
We
continually strive to maintain complete and accurate information
about you and your accounts. Should you ever believe our records
contain inaccurate or incomplete information about you, please
notify us. We will investigate your concerns and correct any
inaccurate information in a timely manner.
Protection of Information
Our Privacy Policy
serves as a standard for all our employees for the collection,
use, retention and security of all individual customer
information. Each First National Bank employee is required to
follow our Ethics Policy which states that all customer
information is considered private and privileged, and is to be
used solely on a “need to know” basis for the purpose of providing
you with the finest service available. We maintain appropriate
security standards and procedures regarding unauthorized access to
customer information. We continually update and test our
technology to improve the protection of our information about you
and to assure the integrity of that information.
Restriction of Disclosure of Customer Information
First National Bank
may disclose information about our customers and former customers
to third parties that are affiliates of First National Bank and to
third parties that are not affiliates. First Bancshares, Inc., the
holding company, is our affiliate, as is First Bellevue
Properties, Inc. If you prefer that we not share information with
our affiliates (except as permitted by law under the Fair Credit
Reporting Act), you may call us at 1-800-860-7340.
We are also permitted, under law, to disclose non public personal
information about you to nonaffiliated third parties if (a) the
information is necessary to help complete the transaction you
requested; (b) you request or authorize that the information be
revealed; (c) the disclosure is required or allowed by law; or (d)
we have informed you that this information may be disclosed and
have given you an opportunity to instruct us not to share your
information (i.e. “Opt Out”).
We may disclose information on you and your account(s) to third
party companies with whom we participate under joint marketing
agreements to provide additional services to our customers. An
example of this would be the products and services offered to our
customers by a securities broker dealer, a family club account
services provider and an insurance company. We reserve the right
to enter into contracts with other third parties to provide
services to First National Bank customers.
If you prefer that we do not disclose nonpublic personal
information (other than those disclosures permitted by law), you
may opt out of those disclosures by calling us at 1-800-860-7340.
If you have a joint account, your opt-out applies to every person
on the account. If you have multiple accounts with us, your
opt-out applies to every account.
Maintaining Customer Privacy in Business Relationships
In order to serve you
better, at times it is necessary to provide personally
identifiable information about our customers to a third party,
such as a vendor or service company that we hire to prepare your
account statements or to provide support or services for one of
our products. These vendors and service companies agree to
safeguard our confidential customer information and they must
abide by applicable law.
Disclosing Our Privacy Commitment to You
We value our customer
relationships. We want you to understand how we use the
information you provide and our commitment to ensuring your
personal privacy. In our effort to maintain a high standard of
awareness to this commitment, we will disclose to you, our
customer, our Privacy Policy once a year and shall make our policy
available to you upon request at any time. You may contact us at
1-800-860-7340 to obtain a copy of this policy. If you have any
questions about how we protect your confidential information,
please contact the Customer Privacy Manager of First National
Bank.